Store Policy

Customer Care

Pen Of Heart is a publishing company dedicated to helping authors bring their stories to life. We believe in the power of the written word and are passionate about helping our clients tell their stories through the written form. Our team of experienced professionals can help with every step of the publishing process, from manuscript editing to printing and distribution.

We pride ourselves on providing exceptional customer service and can help with any additional assistance our clients may need. Feel free to contact us via email and we’ll be happy to answer any questions you may have.

Privacy & Safety

At Pen of Heart, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy explains how we collect, use, and share your information.

Information We Collect

We collect personal information about you when you interact with our website or use our services. This information may include your name, email address, phone number, billing address, and other information necessary to provide our services to you. We also collect information about how you use our website and services, such as the pages you visit, the features you use, and the searches you perform.

How We Use Your Information

We use your information to provide our services to you, to improve our services, and to communicate with you. Specifically, we may use your information to:

Process your orders and payments
Respond to your customer service inquiries
Personalize your experience on our website
Send you promotional offers and updates about our services
Analyze how you use our website and services to improve our offerings

We may also share your information with our partners and service providers who help us provide our services. We do not sell your personal information to third parties.

How We Protect Your Information

We take the security of your personal information seriously and implement reasonable safeguards to protect your information from unauthorized access, use, or disclosure. We use industry-standard security measures such as firewalls, encryption, and secure socket layers (SSL) to protect your information.

Your Rights

You have the right to access and control your personal information. You can request to access, correct, or delete your information by contacting us at [contact information]. Please note that we may need to retain certain information for legal or legitimate business purposes.

Updates to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this policy by posting a notice on our website or by email.

If you have any questions or concerns about our privacy policy or practices, please contact us at Support@pohpublishing.com

Payment Methods

Credit / Debit Cards
PAYPAL

Offline Payments